Consumer Returns Policy
“Didn’t love what you ordered? We accept online returns of new, unused items purchased directly from Mr. LongArm‘s on-line store. Returns must be made within 30 days of delivery date for a full refund. It is important to note that returns will not be accepted without prior approval.
If a return is necessary, please contact Customer Service at 1-800-821-3508 or email us at orders@mrlongarm.com. We will provide you with an approval code and the return address. Please anticipate a full refund of the product purchased within 2 weeks of the return shipment arriving at our facility. If the return is a result of a defective/damaged product, or an incorrect item was received we may also refund the cost of the return freight at our discretion.