Updated March 2025
- TERMS – NET 30 Days.
- Minimum opening order $550.00; subsequent minimum order $150.00.
- New customers will be required to pre-pay via credit card or bank wire transfer their first order.
- Visa, MasterCard, Discover and American Express accepted.
- Mr. LongArm Inc reserves the right to refuse shipment of orders to any account with a past due balance.
- Freight prepaid allowed via our routing within the Continental U.S. for minimum order amounts of NET $1,000.00. All additional shipping fees such as fuel, residential, lift gate, appointment fees, etc. will be charged to customer. Orders under $1,000.00 shipped F.O.B. factory.
- We do not make C.O.D. shipments.
- Shipments will be made in accordance with standard shipping pack. To avoid errors, please order by item number and description.
- The delivery receipt should not be signed until all shipping cartons are counted, name and address on each carton label are verified, and any visible damage is noted on the delivery slip. The carrier should be advised immediately of any damage, overage, or shortage. Failure to observe claim rules and time limits may disallow a freight claim.
- Any requests for shortage or price adjustment must be made within 14 days of the invoice date.
- No goods may be returned to the factory without prior written approval (RGA #) from the Greenwood, MO office. The product must be of current manufacture, design, and package and in full shelf pack lots. If approved, the return should be made by prepaid freight. Upon receipt and inspection, credit to MLA account will be issued at the price billed less a minimum 15% handling charge. All returned goods must include RGA #. There will be no refunds via credit card or check.
- All orders are subject to our ability to obtain the necessary raw materials. Due to shortages or unavailability of raw materials, substitutions may be made where necessary at our discretion.
- Prices, terms and conditions are subject to change without notice. Any variation from the above stated Terms and/or Conditions must be pre-approved in writing by the Greenwood, MO office. We hereby authorize Mr. LongArm Inc to contact trade and bank references set forth and to make other reasonable inquiries concerning our credit. In the event of our Default under stated terms, we agree to pay all reasonable attorney’s fees and all costs of collection incurred by Mr. LongArm Inc.
Contact Details
If you have any questions or concerns regarding this Policy, contact us by phone or postal mail. Our contact information is:
Mr. LongArm, Inc.
ATTN: Customer Service / Website Terms & Conditions
P.O. Box 377
Greenwood, MO 64034-0377
Phone: 1-800-821-3508