Updated April 2025
Mr. LongArm is committed to protecting the privacy of all our online guests. This Statement of Privacy applies to mrlongarm.com and Mr. LongArm and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Mr. LongArm include mrlongarm.com and MLA. By using the MLA website, you consent to the data practices described in this statement.
Collection of Your Personal Information
In order to better assist you, MLA may collect personally identifiable information, such as your first and last name, mailing and/or shipping address, e-mail address, and/or phone number. If you purchase MLA’s products, we collect billing and credit card information. The security of your personal information is extremely important to us. We do not store your complete credit card information on our internal web server.
We employ various firewalls and other security tactics to keep your information secure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using transport layer security (TLS) technology. You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line. While there is risk inherent in every Internet transaction, be assured that we are working hard to ensure that risk is minimal. If you have questions about the security of your personal information, please contact us immediately at 1-800-821-3508.
Contact forms
If you use one of our contact forms, any information you enter is saved for one year for customer service or human resource purposes, but we do not use the information submitted through them for marketing purposes.
Reviews, Comments & Questions
When you leave a review, comment, ask or answer a question on the MLA website we collect the data shown in the comments form. We also collect the visitor’s IP address and browser user agent string to help facilitate spam detection. After approval of your comment, your Avatar and name along with any included e-mail or website links will be visible to the public in the context of your review, comment, or question.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Aside from personal information, when you access our site, our servers may automatically collect information about your domain, internet browser, operating system, page visits, and other data. None of this personally identifies you and is collected only to measure usage patterns and trends concerning the site.
The information we collect from you may be used to improve our website, to expedite customer service, and/or to send periodic e-mails regarding special offers, updates to the site, or other announcements. All supplied information is transmitted via a secure server. Mr. LongArm limits the number of employees who have access to the databases that contain the personal information of our customers.
Log Files & Analytics Technologies
This Website utilizes industry standard analytics packages that automatically gather limited information on Website users and stores this information in server log files. This information may include IP addresses, browser type, referring pages, operating system used, and date/time stamps. This information is used only for Website administration, as well as for analysis of Website usage and trends.
MLA collects user traffic usage characteristics throughout its website. However, we do not correlate this data with individual user information.
MLA may collect and catalog search terms in its search function that users employ, but such collection and cataloging are not associated with individual users. We may use search terms to determine the areas of this Website most important to users, based on the characteristics of usage or traffic of those areas. We will not use these search terms to track what any particular individual users read, but rather the performance of each page. This may help us to build a better web-based experience for you.
MLA and its affiliates and service providers (e.g., marketing providers, analytics providers, and/or payment processors) utilize technologies such as cookies, beacons, tags, and scripts. MLA uses these technologies in analyzing trends, administering this Website, tracking users’ movements around this Website, and gathering demographic information about our website users.
We utilize a third-party service provider to manage our advertising on other Websites. This service provider may use technologies such as cookies to gather information about your activities on this Website and other sites, in order to provide you advertising based upon your browsing activities and interests. If you wish not to have this information used for serving you interest-based ads, you may opt-out by turning off marketing cookies. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Payments
Payments, including information required to support those payments, are processed through Authorize.net. Please see the Authorize.net Privacy Policy for more details.
Mailing List
Anyone who wishes can choose to be removed from our mailing list at any time. MLA will not sell, trade, or transfer your personal information to any other outside parties. We may release your information if we believe release is appropriate to comply with the law or protect ours or others’ rights, property, or safety.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your Rights & Choices Concerning Your Data
You may request to update, correct, access, or delete your personal information, or to know whether we hold any of your personal information. You may request restrictions, temporarily or permanently, on our processing of some or all personal information about you. To request that your information be deleted, or to submit any other privacy request, please contact us by using our Contact Us Form.
You also may make your request by telephone or by postal mail at the address/phone number indicated in the contact information below. We will respond to your request within thirty (30) days, or as required by applicable laws.
Consent
By using our website, you are consenting to our privacy policy. This online privacy policy applies only to information collected through our website. It was last updated on March 6, 2024. If there are any questions regarding this privacy policy, you may contact us via our contact details below.
Contact Details
If you have any questions or concerns regarding this Policy, contact us by phone or postal mail. Our contact information is:
Mr. LongArm
ATTN: Data Protection
P.O. Box 377
Greenwood, MO 64034-0377
Phone: 1-800-821-3508